Terms of Service

Last Updated: August 2026

These Terms of Service govern your use of store.wayanadpremium.com and any purchase you make from us. By placing an order or using our site, you agree to these terms.

1. Acceptance of Terms

By accessing this website or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old, or placing an order with the involvement of a parent or guardian, to make a purchase on this site.

3. Products & Descriptions

We sell natural honey and related products sourced from Wayanad, Kerala. As a natural product, colour, texture, aroma, and crystallisation may vary slightly between batches and seasons. This is a mark of authenticity, not a defect. We hold FSSAI Licence No. 11326999000617 and follow applicable food safety standards. Product images are for illustration; actual packaging may vary slightly.

4. Pricing & Payment

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice; the price charged will be the price displayed at the time you place your order. Payment must be completed in full through one of our accepted payment methods before an order is processed.

5. Order Acceptance & Cancellation

Placing an order is an offer to buy; we reserve the right to accept, refuse, or cancel any order at our discretion, for example in cases of stock unavailability, pricing errors, or suspected fraud. If we cancel an order after payment, we will issue a full refund.

6. Shipping

We currently ship within India only. Delivery timelines, charges, and related details are set out on our Shipping & Returns page.

7. Returns & Refunds

Refunds and replacements are available only for items that arrive damaged, defective, or incorrect. Full details are set out on our Refund Policy page.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Wayanad Premium or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our prior written consent.

9. Prohibited Uses

You agree not to use this website for any unlawful purpose, to attempt unauthorised access to our systems, to submit false or fraudulent orders, or to interfere with the proper functioning of the site.

10. Disclaimers & Limitation of Liability

Our products are provided "as is." While we take care in sourcing and packaging, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except where such liability cannot be excluded under Indian law. Nothing in these terms limits any statutory rights you have as a consumer.

11. Indemnification

You agree to indemnify and hold Wayanad Premium harmless from any claims, losses, or damages arising from your misuse of this website or violation of these terms.

12. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Kerala, India.

13. Changes to These Terms

We may revise these Terms of Service from time to time. The updated version will be posted on this page with a revised "Last Updated" date, and continued use of our site after changes constitutes acceptance of the revised terms.