Privacy Policy

Last Updated: August 2026

Wayanad Premium ("we," "us," "our") respects your privacy. This policy explains what personal data we collect, why we collect it, and the rights you have over it under India's Digital Personal Data Protection Act, 2023.

1. Who We Are

Wayanad Premium is the data fiduciary responsible for your personal data collected through store.wayanadpremium.com. We do not maintain a public storefront or office address. You can reach us at wayanadpremium@gmail.com or +91 81292 42208 (call or WhatsApp) for any privacy-related query.

2. Information We Collect

Information you give us: name, email address, phone number, shipping address, and order details when you place an order, create an account, or contact us.

Information collected automatically: IP address, browser and device type, pages viewed, and shopping behaviour on our site, collected through cookies and similar technologies (including analytics tools).

3. How We Use Your Information

We use your personal data to: process and deliver your orders; communicate with you about your order, enquiries, or promotions you've opted into; improve our website and product offering; detect and prevent fraud; and comply with applicable tax, accounting, and legal obligations. We process each category of data only for the specific purpose it was collected for.

4. Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our store. You can control or disable cookies through your browser settings, though some site features may not work correctly without them.

5. Sharing Your Information

We share your information only with trusted service providers who help us run our business, including payment gateways to process transactions, courier and logistics partners to deliver your order, and analytics providers to help us understand site usage. These providers are only given the information needed to perform their service. We do not sell, rent, or trade your personal data to any third party.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable tax and accounting laws, after which it is securely deleted or anonymised.

7. Data Security

We use reasonable technical and organisational safeguards, including encrypted checkout, to protect your personal data against unauthorised access, alteration, or loss. No online system is completely secure, but we work to protect your information at every step.

8. Your Rights

As a Data Principal under the DPDP Act, 2023, you have the right to: access the personal data we hold about you; request correction of inaccurate or incomplete data; request erasure of your data (subject to legal retention requirements); withdraw consent at any time for processing based on consent; register a grievance regarding how we handle your data; and nominate another individual to exercise these rights on your behalf in the event of your death or incapacity. To exercise any of these rights, email us at wayanadpremium@gmail.com.

9. Children's Privacy

Our store is intended for use by adults. We do not knowingly collect personal data from children, and any account or order should be made by, or with the involvement of, a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date.

11. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes arising from it are subject to the exclusive jurisdiction of the courts of Kerala, India.

Questions or requests regarding your data? Contact our Grievance Officer at wayanadpremium@gmail.com or WhatsApp +91 81292 42208